WorkNest Secure
Intelligent Incident Response
WorkNest Secure’s incident response services provide rapid, expert-led containment and recovery from cyber threats.
Our array of bespoke retainers, immediate support, assessments and training services enables you to respond confidently and effectively, minimising downtime, protecting critical assets, and preserving reputation.
The Benefits of Effective Incident Response
The Benefits of Effective Incident Response
The Benefits of Effective Incident Response
Effective incident response involves a structured, clear, and well-practised process that facilitates communication between teams, defines roles, and focuses on continuous improvement to ensure you can quickly detect, contain, and remediate security incidents while minimising damage.
Minimises damage from security incidents by enabling quick containment and remediation.
Enables faster recovery as predefined processes and roles allow you to act decisively, cutting down remediation time.
Reduces costs by preventing escalation and shortening incident duration, minimising operational costs, avoiding regulatory fines, and reducing chances of litigation.
Our services
Incident Response Retainers
Our retainer packages offer immediate access to our cyber defence experts to tackle any security incident.
Enhances preparation and incident response efficiency with features such as ongoing scanning, real-time monitoring, customer playbooks and rapid 24-hour response.
Cyber Incident Helpline
Urgent support for any organisation experiencing a cyber incident and wanting instant, tailored advice and technical help from an expert.
Our team understands the threat landscape and can offer urgent support with innovative strategies to counter risks and keep your business operations running.
Incident First Responder Training
This CREST-accredited hands-on training teaches early containment, evidence preservation, and effective handoff to specialist responders.
Tailored to your environment, we train your team to spot threats quickly, minimise impact, and maintain forensic integrity for faster resolution and stronger compliance.
Incident Response Gap Analysis
A nine-step assessment to strengthen your ransomware defences.
Our experts analyse your security posture, identify vulnerabilities, and provide tailored advice, hands-on consultations, and team training. We improve preventative measures and equip you with essential tools and knowledge.
Ransomware Readiness Assessment
A nine-step assessment to strengthen your ransomware defences.
Our experts analyse your security posture, identify vulnerabilities, and provide tailored advice, hands-on consultations, and team training. We improve preventative measures and equip you with essential tools and knowledge.
Tabletop Exercises
Simulates specific cyber incident scenarios to test and strengthen your response capabilities.
Our experts guide your team through scenarios, showing how to handle incidents effectively. We help develop and refine your incident response strategy by integrating practical insights and actions.
Digital Forensics
WorkNest Secure’s Digital Forensics service helps uncover the root cause of security incidents with advanced analysis and strict evidence protocols.
From ransomware and IP breaches to payment fraud, we deliver actionable insights and litigation-ready reports to support compliance, remediation, and recovery.
Managed SIEM and SOC
WorkNest Secure’s Managed SIEM and SOC delivers 24/7 threat detection and response powered by expert analysts and advanced machine learning.
We provide real-time visibility, proactive threat hunting, and compliance-ready reporting to help prevent breaches, accelerate remediation, and stay secure without the complexity of managing in-house systems.
Why WorkNest Secure for Incident Response?
NCSC & CREST CSIR Certified
Ensuring our services are conducted by trained experts and meet rigorous industry standards.
Tailored Support
We tailor services to meet specific needs, aligning with your security protocols and business objectives.
Experience in the Field
Our specialists boast years of hands-on experience in dealing with diverse cyber threats and security incidents.
Our Approach to Incident Response
WorkNest Secure approaches cyber incident response in three distinct steps to help you recover from ransomware attacks, data breaches and other cyber incidents in the quickest time.
Prepare
We prepare your company to tackle any cyber threat by assessing risks, finding vulnerabilities, and creating a tailored incident response plan. Our proactive prep readies you to respond quickly to threats, reduce downtime, and lower risk.
Respond
Respond - When a breach occurs, our experts quickly assess, contain, and mitigate. Using advanced tools, we pinpoint the issue, neutralise the threat, and restore operations fast. Our rapid response keeps your business secure during crises.
Repair
Repair - After neutralising the threat, we repair the damage and fortify defences. We analyse the incident, give clear remediation advice, and guide security improvements so your organisation grows stronger and more secure against future threats.
Prepare
We prepare your company to tackle any cyber threat by assessing risks, finding vulnerabilities, and creating a tailored incident response plan. Our proactive prep readies you to respond quickly to threats, reduce downtime, and lower risk.
Respond
Respond - When a breach occurs, our experts quickly assess, contain, and mitigate. Using advanced tools, we pinpoint the issue, neutralise the threat, and restore operations fast. Our rapid response keeps your business secure during crises.
Repair
Repair - After neutralising the threat, we repair the damage and fortify defences. We analyse the incident, give clear remediation advice, and guide security improvements so your organisation grows stronger and more secure against future threats.
Why Teams Love Us
From robust threat defence to dependable regulatory assurance, our cyber-security service helps organisations stay resilient, safeguard their data, and concentrate on what truly drives their success.
“I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”
Joanne Beaver
Operations Director, Beaverfit
"We’ve always been very impressed with the cyber security services WorkNest provide us. Their professional approach, knowledge and flexibility have ensured they have become a key trusted partner in our supply chain."
Nick Fryer
Paymentsense - Europe largest merchant service provider, CTO
“We moved our legal support to WorkNest having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest"
Chief Executive
Waverley Care
"WorkNest supported us with a detailed application penetration test and forensic analysis on one of our key payment-related systems. Their consultants quickly identified underlying vulnerabilities and provided clear insight into how these issues could be addressed."
IT Manager
Leeds United Football Club
Cyber security FAQs
A CSIRT, or Computer Security Incident Response Team, is a group of experts that organisations form to prepare for, respond to, and recover from cyber security incidents. Its main purpose is to handle security incidents with a structured, systematic approach to mitigate business impact.
Key functions include:
Incident Handling - Managing the process of detecting, analysing and responding to incidents.
Communication - Providing a clear communication channel within your organisation and with external stakeholders such as clients, suppliers, and law enforcement entities.
Prevention - Analysing incidents and their impact to develop strategies to prevent future occurrences.
Training and Awareness - Training employees and raising awareness of cyber security within your organisation.g you peace of mind when it comes to legal obligations.
According to the National Institute of Standards and Technology (NIST), the Incident Response process has seven core components:
Preparation - Developing policies, plans and training and acquiring tools and resources.
Identification - Detecting and recognising signs of incidents in systems and networks.
Containment - Limiting scope and magnitude to prevent further damage.
Eradication - Removing the cause and associated malware or vulnerabilities.
Recovery - Restoring and validating system functionality for secure business operations.
Lessons Learned - Reviewing and analysing the handling process and outcome after recovery to improve future responses.
Post-Incident Handling - Addressing legal, regulatory and organisational requirements and conducting analysis to strengthen defences to ensure a cycle of continuous improvement.
Incident response playbooks are detailed, pre-planned guides for managing specific cyber incidents. Each includes step-by-step instructions for response teams to mitigate threats effectively. They standardise activities and ensure a quick, coherent organisational response. They typically cover a range of elements, including:
Initial response actions
Stakeholder communication plans
Specific tools and techniques for addressing the threat
Procedures for containment, eradication, and recovery
Documentation and reporting requirements
With playbooks, organisations can react swiftly and confidently, following agreed-upon procedures to combat cyber threats.
A CSIRT, or Computer Security Incident Response Team, is a group of experts that organisations form to prepare for, respond to, and recover from cyber security incidents. Its main purpose is to handle security incidents with a structured, systematic approach to mitigate business impact.
Key functions include:
Incident Handling - Managing the process of detecting, analysing and responding to incidents.
Communication - Providing a clear communication channel within your organisation and with external stakeholders such as clients, suppliers, and law enforcement entities.
Prevention - Analysing incidents and their impact to develop strategies to prevent future occurrences.
Training and Awareness - Training employees and raising awareness of cyber security within your organisation.g you peace of mind when it comes to legal obligations.
Incident response playbooks are detailed, pre-planned guides for managing specific cyber incidents. Each includes step-by-step instructions for response teams to mitigate threats effectively. They standardise activities and ensure a quick, coherent organisational response. They typically cover a range of elements, including:
Initial response actions
Stakeholder communication plans
Specific tools and techniques for addressing the threat
Procedures for containment, eradication, and recovery
Documentation and reporting requirements
With playbooks, organisations can react swiftly and confidently, following agreed-upon procedures to combat cyber threats.
According to the National Institute of Standards and Technology (NIST), the Incident Response process has seven core components:
Preparation - Developing policies, plans and training and acquiring tools and resources.
Identification - Detecting and recognising signs of incidents in systems and networks.
Containment - Limiting scope and magnitude to prevent further damage.
Eradication - Removing the cause and associated malware or vulnerabilities.
Recovery - Restoring and validating system functionality for secure business operations.
Lessons Learned - Reviewing and analysing the handling process and outcome after recovery to improve future responses.
Post-Incident Handling - Addressing legal, regulatory and organisational requirements and conducting analysis to strengthen defences to ensure a cycle of continuous improvement.
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