Incident Response Retainers

WorkNest Secure

Ensure your organisation has immediate access to cyber defence experts when a security incident occurs.

Packages include proactive measures like ongoing scanning, real-time monitoring, and custom playbooks to strengthen preparedness. With a 24-hour response team on standby, you can minimise downtime, reduce impact, and restore operations quickly.

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Benefits of Incident Response Retainers

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Cost-Effective - With pre-negotiated service levels, you can better manage incident costs and avoid unexpected expenses.
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Guaranteed Fast Response Times - Guaranteed phone support in as little as 2 hours and on-site within 48 hours.
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Proactive Preparedness - Ensures you are prepared for an incident before it occurs.
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Continuous Threat Monitoring - Continuous external vulnerability scanning to detect emerging threats the moment they surface.
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Reduced Operational Stress - Get peace of mind knowing expert help is guaranteed, so you won't need to scramble for resources during an emergency.

Our Incident Response Retainer Packages

ENTRY

For organisations that need an incident response retainer for compliance purposes.

Essential incident response cover

Features:

checkGuardNest access
checkThreat intelligence dashboard
checkOnboarding questionnaire
checkPhone support within 6hrs (UK business hours)
checkOnsite support within 72hrs
check2 days IR support upfront (15hrs)
checkManaged external vulnerability scanning (50 IPs monthly)

ADVANCED

For organisations requiring faster response times, remote network connections and thorough incident response capability assessments.

Essential incident response cover

Features:

checkGuardNest access
checkThreat intelligence dashboard
checkOnboarding questionnaire
checkPhone support within 4hrs (UK business hours)
checkOnsite support within 72hrs
check2 days IR support upfront (15hrs)
checkManaged external vulnerability scanning (50 IPs monthly)

ENTERPRISE

For organisations needing the best in incident response, with custom playbooks, tabletop excercises, and the fastest response times

Complete, customised incident protection

Features:

checkGuardNest access
checkThreat intelligence dashboard
checkOnboarding questionnaire
checkPhone support within 2hrs (UK business hours)
checkOnsite support within 48hrs
check2 days IR support upfront (15hrs)
checkManaged external vulnerability scanning (250 IPs monthly)
checkManaged unauthenticated web app vulnerability scanning (1 URL monthly)
checkWeekly managed infrastructure vulnerability scan (up to 250 IPs)
checkIR capability & maturity assessment
checkAnnual tabletop exercise

*Not sure which to choose? You can upgrade anytime in myWorkNest.

WorkNest Secure’s Certifications

Reuben’s Retreat

Charity

Community Support Network South London

Charity

Gatewen Training Services Limited

Training provider

Trevanna London Ltd

Production company

Starter Packs Glasgow

Charity

Why Teams Love Us

From robust threat defence to dependable regulatory assurance, our cyber-security service helps organisations stay resilient, safeguard their data, and concentrate on what truly drives their success.

“I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”

Joanne Beaver

Operations Director, Beaverfit

"We’ve always been very impressed with the cyber security services WorkNest provide us. Their professional approach, knowledge and flexibility have ensured they have become a key trusted partner in our supply chain."

Nick Fryer

Paymentsense - Europe largest merchant service provider, CTO

“We moved our legal support to WorkNest having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest"

Chief Executive

Waverley Care

"WorkNest supported us with a detailed application penetration test and forensic analysis on one of our key payment-related systems. Their consultants quickly identified underlying vulnerabilities and provided clear insight into how these issues could be addressed."

IT Manager

Leeds United Football Club